Refund policy

Last updated: June 9, 2026

At Brickplus, we want you to shop with confidence. We sell 100% authentic LEGO sets — new and used, all original. We do not sell fakes, replicas, or knock-offs.

Return Window

You may return any item within 30 days of receiving your order. All products are eligible for return. We have no final sale items.

How to Start a Return

1. Contact us at park002366@gmail.com or call +1 469 648 9450
2. Provide your order number and reason for return
3. We will send you a prepaid return shipping label at no cost to you
4. Pack the item securely and drop it off with the courier

Refunds

Once we receive and inspect the returned item, your refund will be processed within 5–7 business days to your original payment method via Shopify Payments. We charge no restocking fees.

Return Conditions

• New sets: Must include all original packaging and components
• Used sets: Must be returned in the same condition as described at the time of purchase

Contact Us

Brickplus
3201 W Walnut Hill Ln, #2003, Irving, Texas 75038, United States
Email: park002366@gmail.com
Phone: +1 469 648 9450